Returns

Returns accepted as per our return to base warranty policy.

Return to Base Warranty: For items returning to MIT the customer is responsible for all costs of shipping and duty.

  • Where you have a valid claim under the Warranty, we will either (a) replace the Goods (or the defective part of the same) or re-perform the Services, as appropriate or (b) refund to you the price of the relevant Goods or Services. These will be your sole remedies for breach of Warranty
  • Where you return Goods to us by reason of an alleged breach of Warranty but we can demonstrate that we are not in breach, we may either (a) accept the Goods and charge you a handling and restocking charge equal to the greater of 20% of the price charged by us for the Goods and 15% of their sale price; or (b) return the Goods and charge you our reasonable carriage costs in returning the same to you