Warranty

  • We warrant that Goods and Services will upon delivery correspond with their description set out in the Quotation and that Goods will be free from defects in material and workmanship for 30 days from the delivery (“Warranty”). All other conditions, warranties, terms and undertakings, express or implied, statutory or otherwise are excluded to the fullest extent permissible by law. The Warranty is available subject to the following conditions:
    • We will have no liability under the Warranty: (a) for defects arising from fair wear and tear, your wilful damage or negligence, abnormal working conditions, a failure to follow MIT Services ’s instructions, your misuse or alteration or repair without our approval; (b) where the price of the Goods has not been paid to us by the due date; (c) for materials or equipment not manufactured by us (in these cases we will, where we are able, pass on to you the benefit of any warranty given by the manufacturer); or
    • The Warranty is only available provided (a) you notify us of any alleged breach of Warranty as soon as reasonably practicable after discovery of the defect or failure; and (b) you return the relevant Goods to us within 7 working days of you receiving from us a “Goods Returned Number”
    • IF YOU ARE A CONSUMER, THIS WARRANTY IS IN ADDITION TO AND DOES NOT AFFECT YOUR STATUTORY RIGHTS

 

  • Return to Base Warranty: For items returning to MIT the customer is responsible for all costs of shipping and duty.
    • Where you have a valid claim under the Warranty, we will either (a) replace the Goods (or the defective part of the same) or re-perform the Services, as appropriate or (b) refund to you the price of the relevant Goods or Services. These will be your sole remedies for breach of Warranty
    • Where you return Goods to us by reason of an alleged breach of Warranty but we can demonstrate that we are not in breach, we may either (a) accept the Goods and charge you a handling and restocking charge equal to the greater of 20% of the price charged by us for the Goods and 15% of their sale price; or (b) return the Goods and charge you our reasonable carriage costs in returning the same to you